Wednesday, March 25, 2009

can they do this?

On Friday, I ordered lunch for myself and a coworker and put it on my credit card. The guy taking my order told me that it would be $22.50. When he ran my card through, he accidentally typed in $2.25 instead of $22.50. This was what was on my receipt when the delivery guy came and that is what I signed for. Today, I checked my credit card statement online, and it showed that they had debited my account for the $22.50 plus tip. Considering this is the amount I was supposed to pay, that's fine. I'm just a little surprised/confused as to why they debited this amount after I had already signed the receipt. I thought that after a customer signs for something, the price can't be changed, and if the store/establishment marks the price down wrong, then they are obligated to give you the lower price. Any thoughts?

Posted by at 10:56 AM

6 comments:

  1. Getting Lost In LondonMarch 25, 2009 at 11:07 AM

    You should request they fax you full backup an insist next time you will require a corrected receipt before they run your card again. I Think they were trying to save everyone time and just re-ran the check.

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  2. DollfaceMarch 25, 2009 at 11:17 AM

    Hmmmm... do u have your original receipt for $2 something? If so you can call your credit card company to dispute. But karmic wise if you were supposed to pay that I think I just would anyway... xoxo

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  3. WhitneyMarch 25, 2009 at 11:29 AM

    That does suck. I don't think they can do that, but I'm not sure!

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  4. ImjustagirlMarch 25, 2009 at 11:42 AM

    You can call and dispute it with your CC company they will contact the vendor and the vendor will have to provide a signed copy since you signed the copy that says $2.25 they maybe SOL. and you may have an extra $20 bucks in your pocket!

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  5. Nicole-LynnMarch 25, 2009 at 11:50 AM

    They probably realized their mistake and tried to catch it, I wouldn't worry about it since you owed that amount in the first place.

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  6. Midwest MusingsMarch 25, 2009 at 8:14 PM

    call and dispute with your credit card company. The same thing happened to my friend. I also had another friend who signed and the server added a $20 tip on top so when he checked his statement his cc co took care of everything but I make sure to double check all mine.

    ReplyDelete

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